FAQ

We've gathered some of the most common questions about tickets, orders, and more.

If you don't find what you're looking for, please feel free to reach out to our customer support team for assistance.

How old must children be to be accepted into nursery and daycare ?

The Farandole nursery welcomes your little ones aged 1 to 6. It has a capacity of up to 12 children.
For its part, the Ribambelle daycare center welcomes children aged 2 to 6. It has a capacity of 6 children.

What are the different childcare options offered by childcare facilities in Les 7 Laux?

Our two facilities (La Farandole nursery and La Ribambelle daycare center) offer two childcare options:
- by the day (choice of morning, afternoon, or full day)
- for 6 consecutive days (choice of morning, afternoon, or full day)

Is advance online booking required to secure a place in a nursery/daycare center?

As childcare facilities have limited capacity, it is necessary to book online.
Tip: don't wait until the last minute (especially during school holidays).

What documents or supporting documents do I need to provide to enroll my child in daycare/nursery ?

Once the online booking is done, you'll need to email the following stuff within 48 hours:
- a scan of your kid's vaccination record (or a vaccination certificate signed by your doctor)
- proof of liability insurance